Shipping Policy

Thank you for visiting and shopping at BigBeryl. Following are the terms and conditions that constitute our Shipping Policy.

 

Shipment Processing Time

All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays. 

If the product needs customizations then the processing may differ, it will be mentioned on the respective product page.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Shipping Rates & Delivery Estimates

We don't charge anything, Yes! the shipping is completely FREE!

Countries	Estimated delivery time	Shipment cost
USA, UK	15-25 days	Free
EU, Japan, South Korea, Russian Federations, Sweden, Denmark, Norway, AUS	10-25 days	Free
Other	15-45 days	Free

 

Notes -  

1) Delivery delays can occasionally occur due unavoidable factors like extreme weather, pandemic, local factors

2) Please provide correct address at the time of order. In the event of wrong address the local post carriers may destroy the package when they are not able to reach you. 

If you have given wrong address contact us immediately on support@bigberyl.com to make it right.

 

Incorrect Address

We know you're excited to receive your order, but did you know that reviewing your shipping address can make all the difference? To avoid any delivery mishaps, it's crucial to double-check your address information before completing your purchase.

Please remember that we cannot update information once your package departs our facility. 

This means we are not responsible for lost or damaged packages due to an incorrect address.

To ensure that your package arrives on time and in excellent condition, follow these simple tips: 

1) Verify your shipping address before placing your order

2) Use an accurate and complete address

3) Include any necessary apartment or suite numbers

By taking these steps, you can help avoid shipping snafus and ensure a smooth delivery experience.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 2-3 days.

 

Customs, Duties and Taxes

BigBeryl is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

BigBeryl is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

 

Returns & Refund Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.