Shipping policy

Thank you for visiting and shopping at BigBeryl. Following are the terms and conditions that constitute our Shipping Policy.

 

Shipment Processing Time

All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays. 

If the product needs customizations then the processing may differ, it will be mentioned on the respective product page.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

 

Shipping Rates & Delivery Estimates

We don't charge anything, Yes! the shipping is completely FREE!

Countries

Estimated delivery time

Shipment cost

USA, UK

15-25 days

Free

EU, Japan, South Korea, Russian Federations, Sweden, Denmark, Norway, AUS

10-25 days

Free

Other

15-45 days

Free
 

Notes -  

1) Delivery delays can occasionally occur due to unavoidable factors like extreme weather, pandemic, local factors

2) Please provide the correct address at the time of order. In the event of a wrong address, the local post carriers may destroy the package when they are not able to reach you. 

If you have given the wrong address contact us immediately at support@bigberyl.com to make it right.

 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 2-3 days.

 

Customs, Duties, and Taxes

BigBeryl is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

BigBeryl is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

 

Returns & Refund Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.